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What makes an entrepreneur is a complex
question. It includes factors from the
environment in which an individual was raised,
his or her family situation, and his or her
personality traits. This question has been the
subject of a great deal of both study and
research. The following discussion is a summary
of my own observations plus some of the
conclusions of others.
About 20 or 25 years ago if you asked
almost any expert to describe a successful
entrepreneur, you would probably have been given
a list similar to this:
- Male
- Only child
- About 35 to 45 years old
- Bachelors or master's degree in
engineering
- Protestant
- Born in the Midwest
- Father owns a hardware store
- As a youth, delivered newspapers and sold
lemonade
Should you be concerned if you do not fit
this stereotype? Absolutely not. Very few of
these are factors that determine whether an
entrepreneur succeeds or fails. However,
much recent research and many of my own
observations seem to indicate that there are
qualities commonly found in successful
entrepreneurs, and there are things that you can
do if you are concerned about any you may lack.
Many writers on this subject seem to be
primarily concerned with the qualities found in
successful entrepreneurs. I look at the
questions a little differently and believe it is
equally as important to consider those traits
that successful entrepreneurs usually do not
have and those traits that simply do not matter.
Personal qualities common in successful entrepreneurs
Motivations to achieve"In almost every case, successful
entrepreneurs are individuals who are highly
motivated to achieve. They tend to be doers,
people who make things happen. They are often
very competitive. Many researchers have
concluded that the most consistent trait found
in successful entrepreneurs is the sheer will to
win, the need to achieve in everything they do.
They don't want to come in third, they don't
want to come in second, they want to come in
first.
The habit of hard work"Starting a company is hard work.
Let no one kid you about that. Some time ago a
student reported that one of his other
professors said that unless you are prepared to
work hard you should not start a company. He
asked my opinion; I said the statement was
nonsense. I think the correct way to say it is
that unless you already work hard you should not
start a company. There is a big difference.
Starting a company is unlikely to turn a lazy
oaf into a raging bull. In his excellent book,
Winners, published by Holt, Rinehart and Wilson,
Carter Henderson quotes Nolan Bushnell, founder
of Atari game company and Pizza Time Theater, as
saying it all comes down to one critical
ingredient, "Getting off your ass and doing
something." In summary, entrepreneurs are almost
always very hard workers.
Nonconformity"Entrepreneurs
tend to be independent souls, unhappy when
forced to conform or toe the line. They are
people who find it difficult to work for others,
who want to set their own goals. It is hard to
imagine anyone who is more nonconformist than
Steve Jobs and Steve Wozniak, the founders of
Apple Computer, or Bill Gates, founder of
Microsoft.
Strong leadership"Starting a new company can be a
harrowing experience full of uncertainty and
risk. Successfully bringing a small organization
through these trying periods requires a lot of
leadership skills.
Street smarts"I do not know quite how to put this.
Shrewd or sharp might be a better word. Paul
Hawken describes it as "trade skill" in his
excellent book Growing a Business, published by
Simon and Schuster. We all know owners of some
very successful businesses who were lucky to
finish high school and never even considered
college. Yes, they always seem to make the right
moves.
Call it common sense, instinct, whatever
you want. Successful entrepreneurs seem to have
intuitive good judgment when making complex
business decisions.
Personal qualities not found in successful entrepreneurs
Compulsive gambling"Almost without exception people who
start companies are not gamblers. They are
attracted to situations where success is
determined by personal skill rather than chance.
They strongly prefer that their destiny be
determined by hard work and conscious decisions
rather than by the roll of the dice.
High risk-taking - Contrary to popular opinion,
entrepreneurs do not take excessive risks.
Through careful product and market selection,
creative financing, building a good team, and
thorough planning, the real risk of starting a
new business can be quite low. In the world of
small business, optimism is truly cheap and high
risk- takers die an early death.
Irrelevant factors
Age"This
simply does not matter any more. During the
1950s, 60s and 70s the large majority of people
starting companies were in their 30s and 40s.
Not true during the 1980s or today, Steve Jobs
and Steve Wozniak were both in their early 20s
when they started Apple Computer. At the other
extreme Ray Kroc was 59 when he started the
McDonald's restaurant chain.
Sex"Here
again, it just does not matter. Until recently,
entrepreneurship was considered by many to be
the last bastion of male dominance in the
business world. This is no longer true. More
businesses are now being started by women than
are being started by men. I know many women who
have started successful companies in recent
years and I do not mean only gift shops or snack
bars. I mean building contracting, bicycle
manufacturing, printing, software, real estate
agencies, newspaper publishing, market research,
law firms, accounting firms, and on and on.
Marital status"This is almost, but not quite,
irrelevant. For a woman, being pregnant or
having several preschool children may not be the
best time to take the step into
entrepreneurship. For a man who is the sole
support of the family, having two or three
children in college may not be the best time.
But this in no way means they should not start a
business. It means that perhaps they should have
it done several years earlier or wait a few
years longer. The question is when to start a
business"not whether.
Educational level"Knowledge and skill are very
important. How you acquire them is less
important. Too many college degrees may be a
handicap rather than an asset. One researcher
suggested recently that one of the biggest
handicaps you can have when you start a business
is a PhD. For example, Bill Gates, founder of
Microsoft, the country's largest software
company, quit Harvard after his sophomore year.
Other"After writing
this section, something gnawed at us. Somehow we
felt that we had overlooked an important
personal quality. It occurred to me that
intelligence is not on our list. People with
below-average intelligence should probably not
start businesses, but it is not necessary to be
a genius. Somehow or other, being smart-whatever
that means-ought to be better than being dumb,
but we do know quite a few very average people
who have started some very successful companies.
We watched a television program recently on
which the founder of a major company with sales
in hundreds of millions of dollars was
interviewed. He said he had graduated last in
his high school class of 230 students. Then he
added that he did not think he graduated at all,
but they just wanted to be rid of him. As we
said earlier, if you do not fit the mold, don't
panic. Every entrepreneur is an individual with
different skills, different strengths and
weaknesses, and different personality traits.
Your smartest strategy as you start or develop
your business is to be aware of your own special
set of skills, strengths and weaknesses, and
build on these.
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Upside/Downside: Reward and
Risk
Conventional wisdom is that starting a
company is an extremely risky proposition. Data
from many sources show that a high percentage of
new businesses in the United States fail within
the first few years. These statistics put fear
in the heart of anyone thinking about launching
an enterprise. We urge you not to be too
concerned; it's not as bad as many people seem
to think. In fact, the odds can really be quite
good.
First of all, the above quoted data
includes all startups: corner grocery stores,
gasoline stations, trendy restaurants, and
similar businesses that have a notoriously high
attrition rate. Conclusion: Avoid these
businesses entirely and your chances of
surviving will increase dramatically.
Secondly, many people starting businesses
are doomed almost before they begin because of
poor initial strategy. The most frequent error,
in my view, is to select an offering (either
product or service) that is distinguished from
competitors only by price. Instead, if you find
ways to concentrate, differentiate, and innovate
in every aspect of the business rather than
selling price alone, the odds of success will be
better.
Risks and rewards come in many forms. The
most obvious are financial, but for many
entrepreneurs the financial issues are of less
importance than others. The two we want to
discuss first are professional and emotional.
What different people consider acceptable risk
will vary substantially. More things than money
must be considered.
The professional rewards of starting a
company and succeeding are obviously very great
and do not need further discussion. The
most important professional risk of starting a
business and failing is the possibility of
suddenly becoming unemployed. The question to
ask is how two or three years of managing an
unsuccessful startup company would compare to
the same two or three years with your former
employer when it comes to reentering the job
market. My belief is that the broad experience
and extensive contacts that come with being the
head of a company, even though it fails, would
make it easier to find a job. If this is true,
or even almost true, it means that the
professional risks of starting a company are
low.
Emotional risks and rewards are another
matter-the rewards can be very great but the
risks may also be great both for you and your
family. Let us look first at the reward side. I
started a company from scratch. We had two
employees in addition to the four founders.
Eight years later, at the time of our merger
with Harris Corp., RF employed about 800 people;
today it is closer to 1,200. Most of these
employees have a spouse and children. There is a
multiplier on top of these when you consider the
company's supplier and merchants in the
community where our employees spend their
income. All in all I estimate that the company I
started in a basement supports 10,000 to 12,000
people in the Rochester area. Is this an
emotional reward? You better believe it is!
Starting RF Communications was
financially rewarding to the founders. My living
standard and lifestyle moved upward considerably
but not nearly as far as my income, so suddenly
I had resources available for other purposes. As
a result of the success of RF Communications I
was able to donate an athletic field to each of
the two private high schools my children
attended plus a dozen or so scholarships that
will help other young people get a similar
education.
On the downside the emotional risks
associated with starting a business can be great
whether the business succeeds or fails. Consider
how your complete dedication to and immersion in
the new venture will affect your marriage and
family. When you spend every waking hour dealing
with business problems it may not leave much
emotional energy to deal with family problems.
Are your spouse and children prepared and able
to make the emotional investment needed for you
to start a business? If you venture goes down,
will you be able to prevent your marriage and
family from going down as well?
These are scary questions that deserve a
lot of attention. While the emotional rewards of
entrepreneurship can be very great, so can the
risks. Each person must assess whether and how
they can handle these.
In addition to these two areas, where the
risks and rewards must be carefully balanced,
there is a long list of others where only reward
is possible and the risk is zero. These include
things such as the wish to be your own boss, the
desire to be involved in all aspects of the
business, getting away from the politics, red
tape, and bureaucracy of the large company, and
many more. If these things are important to you,
and they usually are, there is only an upside.
The above discussion covers many issues
but it does not cover many other important ones
that may determine whether the new business
succeeds or fails, such as: writing a business
plan, picking products and markets, controlling
cash flow, getting orders, and many others.
These are addressed in other parts of this
website or in books, which are available on our
products page.
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